What is the live-in care process?
So you’ve finally decided to choose a live-in carer for your loved one. But what is the process and how quickly can it be implemented? There really is no worry – if live-in care is required urgently – your private live-in carer can be there within 24 hours.
How does live-in care work? We understand that it can feel a little overwhelming and confusing when planning for care, especially when you have a parent or relative in mind. So, let’s break down exactly how we can help you arrange live-in carer for your relative.
Step 1 – Call our friendly care team
If you think care in your own home may be the right option for you, call our friendly team today on 0800 471 4741. You can also email us to arrange someone to call you back at a time convenient for you.
Step 2 – Talk to our experts
During this conversation we will work to collect information about the person needing care and discuss their individual needs and requirements, including finding our about the type of carer that you are looking to hire. We’ll talk you through the service we offer, answering any questions you may have and a discuss the ingrediants needed to make it all work – we not only match the care needs you or a loved one has but we also about their hobbies, interests and peronalities too so that we can make the best match carer that we can at the time.
At this time we can also provide you with a definitive weekly cost based upon your needs and wants and explain how the process works in detail.
Step 3 – We create your profile to present to carers who we think we be suitable
We will then put together information about you so that the matching process works both ways. We want you and your carer to both be happy togeather for the whole of the time that you want their help. We will discuss your needs with carers and shortlist the best candidates at the time for you to consider. It is worth the time giving us rich information about what type of carer you want to hire so that both you and your carer are aware of needs and comfortable with each other.
Step 4 – Choose the right live-in carer
We’ll help you find a live-in carer. Once contracts have been signed, our Care Partnership Team will match a shortlisted selection of live-in carers which we feel most accurately suit your requirements. We will then send you a profile of each carer for you to choose your favourite and call you to answer any questions you might have.
Step 5 – Choose a suitable starting date
Once you are happy with your choice of carer we will then arrange a suitable starting date.
We will then follow up with you to make sure that you are happy with your choice of carer and if there are any doubts we will work to make you happy so that you stay with us as long as possible. It is in our best interest to have happy customers and carers and want everyone to work as a team to get the best outcomes
It really is that simple.
We’re here to help. To arrange a FREE care assessment or for an informal chat please call your Customer Care Partner or email: hello@iphomecare.co.uk
