COOKIE POLICY INTRODUCTION AND PURPOSE
Last Updated: 12 March 2025

Cookie Policy Introduction

Welcome to the Cookie Policy of Independent People Live-in Care (“we”, “us”, or “our”). This Cookie Policy explains what cookies are, how we use them on our website at https://www.ip-live-in-care.co.uk, and how you can manage or remove them. We respect your privacy and ensure that our use of cookies complies with UK data protection laws (including the UK GDPR and the Data Protection Act 2018).

This Cookie Policy should be read in conjunction with our Privacy Policy, which is available here: [insert URL].

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are used to make websites function correctly, provide certain features, remember user preferences, and give website owners information about how visitors interact with their site.

2. Why We Use Cookies

We use cookies and similar technologies to:

  • Ensure our website functions as intended.
  • Provide you with a more personalised browsing experience.
  • Analyse how the site is used so we can improve performance.
  • Support marketing, including Google Ads remarketing and related advertising initiatives.

3. Types of Cookies We Use

  1. Strictly Necessary Cookies
    Essential for the operation of the site. Without these cookies, certain services cannot be provided.
  2. Performance & Analytics Cookies
    Help us understand how visitors interact with our website. We use Google Analytics to collect information such as pages visited, time spent on each page, and any errors encountered. The data collected typically includes anonymised IP addresses, browser type, and browsing behaviour, which we use to improve performance and user experience.
  3. Functional Cookies
    Enable additional functionality such as remembering your preferences (e.g., language settings). While not strictly necessary, they enhance your browsing experience.
  4. Targeting/Advertising Cookies
    Used for delivering relevant advertisements and tracking ad performance. We use Google Ads for remarketing and targeted advertising. These cookies may track your browsing habits to display ads on other sites you visit.
  5. Third-Party Cookies
    Some content or applications may be provided by third parties (e.g., embedded services), which may place their own cookies. We recommend reviewing their privacy policies for more details.

4. Consent to Use Cookies

We use a cookie banner. When you first visit, you will see a notice stating: “By continuing to browse the site, you are agreeing to our use of cookies.” By clicking “Accept” or by continuing to browse our site, you consent to our use of cookies in line with this Cookie Policy. Strictly necessary cookies may be placed without explicit consent.

5. How to Manage or Disable Cookies

You have the right to accept or reject cookies, and you can delete them from your device at any time. To manage or disable cookies:

  1. Browser Settings: Refer to your browser’s help section for instructions on blocking or deleting cookies.
  2. Third-Party Tools: If you wish to opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on. For Google Ads, you can adjust your ad settings via Google’s Ad Settings.

Disabling certain cookies may affect website functionality and could reduce your browsing experience.

6. Third-Party Data Sharing

Where we use third-party providers (e.g., Google Analytics, Google Ads), they operate under their own privacy policies. We advise reviewing these policies to understand how they collect and process your information. We do not control the privacy practices of such third parties.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, legal requirements, or other operational reasons. Any significant modifications will be posted here with an updated “Last Updated” date. Where possible, we will notify you directly (e.g., via a notice on our website or email if you have subscribed) regarding major changes.

8. Contact Us

If you have any questions, concerns, or requests about this Cookie Policy or your personal information, please contact us:

Independent People Live-in Care
224 Moulsham Street
Chelmsford
Essex, CM2 0LR

Telephone: 0800 471 4741
Email: hello@iphomecare.co.uk