A guide to understanding dementia 19 How can I encourage them to use the toilet? Many people with dementia are not inclined to use the toilet. They may simply not be able to locate it, or they make struggle to decipher the cistern from the rest of their surroundings. Ensure that the toilet seat is bold, bright and easily identifiable; if needs be, place a visual sign on the toilet door to make it clear where the bathroom is. Always enter the bathroom first, as this will encourage them to follow. How can I reduce their anxiety and agitation? As a rule, dementia is a largely disorientating condition. Losing their identity and independence can be extremely distressing. The best way to cope when they become agitated or angry is to try to identify the source of the problem. If the person is becoming frustrated that you are helping them, give them some space for a couple of minutes to allow them to calm down, then try again. You will soon begin to notice what triggers anxiety – from there, you can take steps to reduce exposure to the things that are causing negative reactions. With the support of one of our dementia Carers, a care plan is tailored entirely around the needs of the individual. Q Q